When using sync tools to synchronize Eagle libraries across different devices, you may encounter incomplete or missing data. This article will guide you on how to troubleshoot and resolve such sync issues.

Troubleshooting Steps

Check Sync Status

Ensure that your sync tool is working properly on all devices:

Upload Status: Verify that the sync tool on the device where you last made edits has completely uploaded all new changes or additions to the cloud
Download Status: Confirm that the sync tool on your current device has downloaded all the latest data updates to ensure the file content in your local client is up to date

Clear Cache and Reload Library

If you confirm that all data and source files in the library are completely saved on your local hard drive, but the software displays incorrectly, try clearing the cache and reloading the library:

Open the library function list in the software
Select the "Clear Cache and Reload" option
Wait for the program to complete the cache clearing and index rebuilding process

Check Local Folders

Ensure that all files in the library root directory have been completely synced and downloaded to your computer:

If your local computer is missing files, it will directly affect your browsing and editing experience within the software
It's recommended to check and disable the "Save Space" feature in your sync tool to ensure all files are downloaded locally

Restart Sync Service

If you find that the library content used within the software hasn't been updated, it may be because the sync service isn't performing file synchronization properly:

Restarting the sync service client can force the service program to restart
This helps eliminate abnormal working conditions

Key Considerations

The status of your sync tool directly affects library integrity
Ensure that sync tools on all devices are properly configured and running normally
Regular sync status checks can prevent data loss issues

For further information on handling sync tool-related issues, please refer to the help center article: Solutions for "Library Not Found, Missing Data, Thumbnails Not Displaying" and Other Issues When Using Cloud Sync Tools.

Resolve data synchronization issues when using synchronization tools