Click on the Eagle menu, select "Help" →"Export Debug Report..."
Select a directory where you wish the report to be exported.
Send the exported "Eagle Debug Report.zip" file to Eagle team

However, in some cases, you may not be able to open the software or menu. We could extract the error log manually from the system directory. In the following, we will describe how to extract logs on Windows system:

Click the start menu in the lower-left corner, and type directly to search for %appdata%
Open the Eagle folder in the list.
Send the log.log file to our support team.

Click on the Eagle menu, select "Help" →"Export Debug Report..."
Select a directory where you wish the report to be exported.
Send the exported "Eagle Debug Report.zip" file to Eagle team

However, in some cases, you may not be able to open the software or menu. We could extract the error log manually from the system directory. In the following, we will describe how to extract logs on macOS system:

Open Finder and click on the menu, click Go > Go to Folder.
Paste the path ~/Library/Logs/Eagle/
Send the log.log file to our team.

How do I get the error log?